Privacy policy
Short version: we keep what we need to run the course, we do not sell it, and if you ask us to delete you we will.
Who we are
Sedawk Enterprises, British Columbia, Canada. You can reach us from the contact page — no account needed, and a person reads it.
What we collect, and why
| What | Why |
|---|---|
| Your email address | To sign you in and to send you the things you need: your access link, your receipt, a password reset if you ask for one |
| Your name, if you give it | So a certificate has the right name on it |
| What you have watched and answered | So you can pick up where you left off on any device, and so we can tell which lessons are working and which are not |
| Your purchase record | Because tax law requires us to keep it |
We never see your card details. Payment is handled by Paddle, who are the seller of record; the card number never reaches us.
Who else touches it
Three companies, each doing one job:
- Paddle — payment, and the seller on your receipt
- Google Workspace — the email we send you
- DigitalOcean — the servers this runs on
None of them are given your information for their own purposes, and we do not sell or rent it to anybody. We do not advertise to you.
Where it is kept
In the United States. The servers are in San Francisco. We are saying so plainly because Canadian privacy law asks us to: information held outside Canada can, in principle, be reached by the courts of the country it sits in.
How long we keep it
While you have an account, and while tax law requires the financial record — seven years in Canada.
Deleting you
Ask and we will. A person runs the procedure and writes down that they did it. Your account is anonymised and your access ends.
Two things survive, and we would rather say so than surprise you: the record of which lessons were watched, with nothing left in it that points at you, so the aggregate numbers we use to improve courses do not silently break; and, if you have bought something, the financial record, because tax law requires us to keep it and that is not ours to waive.
Seeing and correcting what we hold
Ask us and we will tell you what we have and fix anything that is wrong.
Changes
If we change something that matters we will say so on this page and date it.